Delete your data
Your data lives in your account on our server, with a copy on each device where you're signed in. Here is how to delete it.
Copies on your devices
Each device you sign in on keeps a copy of your data so the app works offline. Signing out removes that copy from the device; your account keeps everything that has synced.
Uninstalling the app from your phone, or clearing this website's data in your browser, also removes it.
To delete only some things, delete single workouts, all abandoned workouts or your body data in the app. Those deletions sync to your account.
Your account
Our server holds your email address, your synced workouts, routines, custom exercises and settings, your body data if you saved any, your plan and subscription status, your sign-in sessions, your AI request counts and the consents you gave.
Deleting your account erases all of that and cancels any active Pack Plus subscription. Export a backup first if you want to keep your workouts (More > Your data). Records the law requires us to keep, such as payment records, are covered in the Privacy Policy.
If you're signed in to the app, you can also delete your account there, under More > Account and plan.
Check your email
If there is a Pack Workout account for that address, we've sent it a link to confirm the deletion. Nothing is deleted until you open the link.
No email after a few minutes? Check your spam folder, or try the address you signed up with.
Prefer email? Write to privacy@lobolift.com from the address of your account.